IETMs: Interactive Electronic Technical Manuals Design and Development
In this era of Digitization, IETMs (Interactive Electronic Technical Manuals) have taken over traditional paper based technical manuals by easing the accessibility, maintenance and improving interactivity.
Our IETMs are made completely in frame oriented design and can be used either as a Desktop Application or Portable Digital Application or Mobile App. This enables more flexibility and accessibility across all devices and operating systems.
IETM Classifications:
| Class | Title | Description |
|---|---|---|
| Class1 | Electronically Indexed Page Images | Digitized page images indexed by creating a static table of contents manually to a specific set of pages and can’t be dynamically editable. |
| Class2 | Electronic Scrolling Documents | Page oriented live ASCII-encoded documents using SGML/HTML or XML language with intelligent index, hypertext tags and multimedia content. Achieved by a simple conversion procedure to create tagged document files with content driven options in some areas for navigation between documents. |
| Class3 | Linear Structured IETMs | Structured information authored in SGML/HTML tagged with
|
| Class4 | Hierarchically Structured IETMs | Hierarchically structured, frame Oriented with a run-time database for Interactive presentation in accordance with the MIL-M-87268, MIL-D-87269 and MIL-Q-87270 IETM Specifications compliance using SGML/HTML and XML languages making it “data driven”. And provides dynamic hypertext tagged presentation between cross data module and related data modules. Dynamic content features such as annotations, bookmarking, hotspotting and additional features such as inventory as per end user requirements. |
| Class5 | Integrated Data-Base IETIS | Integrated Electronic Technical Information System (IETIS) includes all the features of Class-4 ITEM along with expert-system rules for display of other applications and processes information such as test and remote equipment diagnostics, dynamic simulation data, dynamic logs or computer-managed training. At Smartify, we are expertise at delivering these IETMs developed using contemporary technologies, languages and frameworks that are capable of integrating any of SGML/HTML, XML, Word, PDF, PPTS and graphical representations. |
IETM standards & Specifications
Our solutions maintain the following standards to fulfill the requirements of Defense, Aviation, Naval and other manufacturing industries
- JSG 0852:2001 (Reaffirmed 2007)
- MIL-M-87268 - STANDARD FOR MANUALS, INTERACTIVE ELECTRONIC TECHNICAL MANUAL
- MIL-D-87269 - STANDARD FOR SUPPORT OF DATABASE
- MIL-Q-87270 -QUALITY ASSURANCE (QA) PROGRAM FOR INTERACTIVE ELECTRONIC TECHNICAL MANUALS (IETMS)
IETM Work Flow Diagram & Tools/Software's
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- IETM Publisher/Authoring Tool: For Content organising and Integration of Raw files or PDF/ word documents into IETM.
- IETM Administrator Tool: For managing users and their access rights, Access to admin features like printing of User audit reports, Backup and Restore of Data etc.
- IETM Viewer Tool: Viewing of content as per defined access levels and to use features provided.
Features/Specifications of Level-III IETM (Class 3 IETM):
| S.No | Feature | Details |
|---|---|---|
| 1 | Documents | In the process of integration, content will be organized and integrated with the help of modules, categories and related Information features, making the navigation ease for the end users. |
| 2 | Manuals | Manuals are a directory of PDF files with an organized tree based index to the left and a pdf viewer to the right for display of opened PDF document. |
| 3 | Interactive Illustrations | Our IETM is capable of making illustrations/drawings more interactive and self explanatory by hot spotting parts with labels. Further taping on these labels can direct you individual part Illustration with hotspotings |
| 4 | Glossary (Abbreviations & Definitions) | Organises tabular list of all abbreviations and definitions used in entire IETM documents |
| 5 | Find | Find highlights typed keyword in opened document with match count and navigations for scrolling in to matched word |
| 6 | IETM users can use this for printing opened document with textual and graphical information . Printed document holds watermark with date & time of print & user name | |
| 7 | Hotspoting | Image/Text hotspotting helps in making the images especially illustrations/ drawings more interactive by labeling required sections. |
| 8 | Access restriction | Documents restriction on IETM is imposed with the help of login Credentials, using this IETM users can login in to the application |
| 9 | Encryption | Before Delivering IETM as an auto run program via CD/DVD/E-devices all the content is encrypted making the content secure and non accessible to outside users |
| 10 | Hyperlinks | Hyperlinks eases the navigation to relevant/reference data in opened Document |
Features/Specifications/SOW of Class IV(Level 4) & Class V(Level 5) IETM:
| S.No | Feature | Details |
|---|---|---|
| 1 | IETM Documents | Documents integrated will be organized and integrated with the help of modules, categories and related Information features, making the navigation ease for the end users. |
| 2 | IETM Manuals | Appropriate manuals are placed as a directory of PDF files with an organized tree based index to the left and a pdf viewer to the right for display of opened PDF document. |
| 3 | Interactive Illustrations in IETMs | Our IETM is capable of making illustrations/drawings more interactive and self explanatory by hot spotting parts with labels. Further taping on these labels can direct you individual part Illustration with hotspotings |
| 4 | Glossary (Abbreviations & Definitions) | Abbreviations & Definitions used across IETM docs are grouped into a table for users learning |
| 5 | Local Search | Local search highlights typed keyword in opened document with match count and navigations for scrolling in to matched word |
| 6 | For further referencing and learning IETM users can print opened documents with textual and graphical information . Printed document holds watermark with date & time of print & user name | |
| 7 | Hotspoting | Image/Text hotspotting helps in making the images especially illustrations/drawings more interactive by labeling required sections. Further each Label can be tooltipped with more description in the form of text, Image Video, or Table Data. |
| 8 | Annotations/Comments | This feature helps users to annotate selected text/Paragraph or any unit number in opened data module and make
|
| 9 | Bookmarking | Bookmarking feature in IETM helps users to bookmark pages for future reference. |
| 10 | Global Search | Global Search lets users search for a keyword in the entire ITEM content. One can search for a particular keyword or specific content like Units, Part Numbers or tools etc. Results consist of Title, Part of matched content with highlighted keyword. |
| 11 | Help Docs | We prepare and deliver customised how-to video and PDF manuals that explain in detail all the features and usage procedures in IETMs delivered. |
| 12 | User Management |
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| 13 | Printing of User Activities | User data such as users list, activity logs, print logs, Inventory items and other administrative reports can be consolidated and get printed in tabular format. |
| 14 | Backup and Restore | Backup and restore features are provisioned for protecting the loss of data. |
| 15 | Dynamic Hotspots | OEM’s/Admins can dynamically create & manage text hotspots in IETM content Page. |
| 16 | Dynamic Hyperlinking | This Feature helps OEM’s/Admin’s to dynamically create links to content among multiple documents and modules. |
| 17 | Easing of documents Accessibility and Interactions |
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| 18 | Inventory Management, Tracking and Parts Ordering | Customised Inventory module as per client inputs, deals with spare parts ordering and tracking and replacement details management |
| 19 | CSDB | Smart IETMs uses Common source database as centralized repository for Fast and secure display of documents , Easy maintenance and Updates, Increases the accessibility and reduces redundancy of data |
Additional Features/Specifications/SOW of Class V(Level 5) IETM:
- Expert-System rules for display of following from other applications and processes information as per the client requirements
- Test and Remote Equipment diagnostics
- Dynamic Simulation data
- Dynamic logs
- Computer-managed training
- Analysing and processing of User Activities, Searches, Comments & Feedback, adding them to the knowledge base of CSDB for future Learning and analytical processes.
Differences between Class3, Class4 and Class5 IETM:
| S.No | Feature/Specification | Class III(Level 3) | Class IV (Level 4) | Class V (Level 5) | Details |
|---|---|---|---|---|---|
| 1 | Common Source Database(CSDB) | No | Yes | Yes | In Class 4 and Class 5 IETMs all operation likes Documents display, Users login, Documents, Access rights are entirely maintained and performed from CSDB, whereas Class 3 has no database, Documents are directly placed in exe |
| 2 | Client Server Model/CLoude Based | No | Yes | Yes | As level3 has no common repository, it can't work as cLient server model or cloud based |
| 3 | Stand Alone | Yes | Yes | Yes | Class4 and Class5 IETMs can also work as standalone systems by installing both Client and Server in same systems |
| 4 | Document Types Supported | HTML | XML & HTML | XML & HTML | Class3 supports only HTML where are Class 4 & 5 supports both HTML & XML documents |
| 5 | Deliverables | Single Exe | Client Server, CSDB & CLient Exe/Browser Based | Client Server, CSDB & CLient Exe/Browser Based | As everything is integrated on a single executable in Class3 IETMS , only one file will be part of delivery |
| 6 | Integration Standards Followed | JSG Standard | JSG Standards & Mill Standards | JSG Standards & Mill Standards | In the process of developing Class 4 and Class 5 IETM, we have followed JSG standards & mill standards, whereas in Class 3 development, JSG standards are followed |
| 7 | Inventory | No | No | Yes | Level5 is capable of integrating test and remote equipment diagnostics, dynamic simulation data, dynamic logs or computer-managed training. |
| 8 | Multiple User Accounts and its Management | No | Yes | Yes | Multiple user accounts for accessing IETMs and their management are achieved With the help of CSDB in 4 & 5 Classes of IETM |
| 9 | IETM Documents Restriction and Access Rights | No | Yes | Yes | In Class 4 and Class5 IETMs restrictions and viewing access policies can be imposed on a category of users, a particular user or a group of users |
| 10 | Intelligent Search Results | No | No | Yes | Class5 IETMs can refine the results of searched word or a unit no based on “Learn and Implement Mechanism” developed |
| 11 | Global Search | No | Yes | Yes | With the help of smart IETM Class4 and Class5 CSDB keyword search on entire IETM documents is possible |
| 12 | Users Activity and Monitoring | No | Yes | Yes | Class 4 and 5 IETMs has integrated mechanism for tracking of all the users actions performed, This information is displayed for admins in a tabular format |
| 13 | Delivery | CD/DVD/E-Devices | DVD/E-Devices | DVD/E-Devices | Smart IETMs will delivered in any of CD DVD and E-devices |
| 14 | Plug & Play | Yes | No | No | Class3 IETMs can work as plug and play, where as Server side/cloud deliverables are to be installed for Class4 and 5 IETMs |
| 15 | Installation Required | No | Yes | Yes | Server/Cloud setup and CSDB installation is to be for Level 4 and 5 IETMs |
| 16 | Encryption | Yes | Yes | Yes | Encryption is done in the process of integration and Class 3,4 and 5 smart IETMs are capable of decrypting them before displaying it end user |
| 17 | Device and Screen Compatibility | Yes | Yes | Yes | All the frames of our smart IETMs are 100% responsive in design and fits perfect to all device(Desktops, Hand held Tabs and Mobiles) screens in market |
| 18 | Operating System Supports | Yes | Yes | Yes | We deliver different exes and packages for WIndows OS, Linux, MAC OSX, Android and IOS operating systems on client demands |
| 19 | Legacy Operating Systems Support | No | Yes | Yes | Browser based executables can be delivered after testing in specified versions and OS by the client |
| 20 | EXE/Browser Based | EXE | Both | Both | To make Class3 IETMs work as plug and play, they can only be delivered as a single executable file. CLass4 and Class5 IETMs are built as client server model they can either be a browser based or executables |
| 21 | Future Corrections and Modifications | No | Yes | Yes | We deliver publisher tool for corrections and modifications of manuals content integrated in IETMs |
Performance & Scalability
- Frame Oriented and Not Page Oriented
Being a frame oriented application, the contents of the IETM screen will be presented in such a way that it fits in the application screen maintaining its readability as per the standards and specifications.
- Supports Multi Operating System/Device/Browser
Our IETM is developed to work simultaneously across multi operating systems and multiple devices at a time can be used as a system, browser or mobile/tab application.
- Client Server Model
Multiple users can access the same data with their login credentials through a browser or installed application on any handheld devices/systems connected to a designated IETM Server.
- Stand Alone Model
IETM can also be used as a standalone application by installing both server and application in a single system.
Security
All the data stored in textual, graphical, audio or video formats are encrypted in the process of integration. Our IETM solutions are capable of decrypting them in user readable format before displaying it to the end user.
Deliverables & Execution of of IETM
- Deliverables: Our IETM delivery package includes client application, server deployments along with IETM CSDB and user manual through any of CD/DVD/e-devices.
- Easy Installation: Installation procedure of ITEM is simple and faster for both client server model & stand alone systems with help of Auto run features provided
Our Wide Range of IETM’S Development and Documents Integration for Aviation and Defense Sector Include
- User handbook/operator manual
- Technical manual
- Ilustrated spares parts list- ISPL
- Manufacturer recommended list of spares (MRLS)
- Diagnostic installation manual
- Ground support technical manual
- Equipment technical manual
- Service manuals
- Maintenance logs
Exceptional & Unique Features of Our Smart IETMS
- Easy To Use Interactive User Interface:
Smartify IETM stands unique to offer dynamic and easy to use applications with rich user interface.
- Dynamic Color Themes:
Featured with Light and Dark mode color theme variants selection.
- Built on Contemporary Technologies, Languages & Frameworks:
Smart IETMs are built using the latest and most popular technologies & frameworks that are most used in the market and having long term support.
- Top-notch Performance and Scalability:
Our IETM is smart enough to deliver top-notch performance and can be scaled around 1,00,000 pages for Class 2 & 3 and up to 5 lakh pages for Class 4 & Class 5 IETMs.
With one of the best teams on-board, Smartify stands out as the best IETM development company in India based out of Hyderabad, we are capable enough in converting any sort of present paper based documents to hassle-free Interactive Electronic Technical Manuals for you. Just let us know your requirements and the rest will be taken care of.
FAQs
Interactive Electronic Technical Manual
IETMs are classified into 5 levels, Class1 (Electronically Indexed Page Images), Class2 (Electronic Scrolling Documents), Class3(Linear Structured IETMs), Class4(Hierarchically Structured IETMs) and Class5(Integrated Data-Base IETIS).
Class 4 IETMs content are stored and retrieved from a common database and Work as either Client Server Model or Stand Alone Modal, Additionally it supports Bookmarking, Annotations, Multiple User Accounts on top of Class 3 features.
With the help of Dynamic Search, Tree Navigation, Bookmarking and Annotation features in IETM. A user can easily navigate and access content he wants when compared to CBTS. Also IETMs are most secure with the help of multiple user accounts and access tracking features.
Our IETM delivery package includes client application, server deployments along with IETM CSDB and user manual through any of CD/DVD/e-devices.
Installation procedure of ITEM is simple and faster for both client server model & stand alone systems with help of Auto run features provided.
Our Smart IETMs are developed to work simultaneously across multi operating systems and multiple devices at a time can be used as a system, browser or mobile/tab application.
AES 256 bit encryption method is used for Encrypting the content in the process of Integration. Our Smart IETMs are capable enough to decrypt them before presenting it to the user .
Yes, Our Smart IETMs are 100% responsive and fits to all screens.
JSG 0852:2001 (Reaffirmed 2007), MIL-M-87268 - STANDARD FOR MANUALS, INTERACTIVE ELECTRONIC TECHNICAL MANUAL, MIL-D-87269 - STANDARD FOR SUPPORT OF DATABASE, MIL-Q-87270 -QUALITY ASSURANCE (QA) PROGRAM FOR INTERACTIVE ELECTRONIC TECHNICAL MANUALS (IETMS).